ATLANTA -- The Atlanta City Council voted to send a new parking vendor proposal back to committee on Monday.

The contract of the city's current parking enforcement vendor, ParkAtlanta, expired last month. In the past, customers complained that the company was too aggressive in its ticketing practices.

On Monday, the Atlanta City Council Transportation Committee heard details of a proposed contact with SP Plus.

As 11Alive reported last week, the proposal guarantees the city of Atlanta $7 revenue throughout a 5-year contract period. That's more than $2 million than ParkAtlanta offered.

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Public Works Commissioner Richard Mendoza said SP Plus's emphasis would be more on compliance and less than enforcement. The proposal calls for better customer service, such as a 5-minute grace period.

Some city leaders said they were concerned that the same people who currently work for ParkAtlanta would work for SP Plus.

"I'm not making the same mistake again,"said councilmember Felicia Moore. "I know the stove is hot and I'm not putting my hand on it, until I know what's cooking."

In the end, council members voted 9 to 5 to send the proposal back to the transporation committee for further vetting.

2013 – June, 2016