Soft serve fans disgruntled as McDonald's app acts up on National Ice Cream Day

It seems like some people have soured on National Ice Cream Day after encountering issues with the McDonald's app. 

The fast-food chain announced that anyone with its mobile app would get a free vanilla cone on Sunday, also known as National Ice Cream Day. And one lucky person who redeems the offer in the app between 2 and 5 p.m. local time will get a chance to win free McDonald’s soft serve for life, according to a news release from the company. 

But ice cream hopefuls were left disappointed when they found the app inaccessible.


Some people said the app was taking after their soft serve machines, which some complain often break down. 


McDonald's sought to appease its disgruntled customers, replying to individual Twitter followers and asking them to sit tight, and in some cases, offering compensation — well, sort of. 

Follow Sarah Toy on Twitter: @sarahtoy17

 

Š 2017 USATODAY.COM


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