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Help Desk: Insurance reps to visit tornado areas

7:39 PM, Feb 7, 2013   |    comments
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(WXIA) -- Volunteer efforts continue to increase since the tornado hit northwest Georgia and many homes in Bartow and Gordon counties were damaged. 

The 11Alive Help Desk wants you to know where you can go to get assistance with insurance questions and filing claims.

The Insurance and Safety Fire Commissioner's Office will be sending out consumer service representatives to address any inquiries that people have regarding their insurance policies. In addition to answering any insurance questions, representatives will assist with filing claims and offering information on how to reach out to insurance companies.

"Anyone who has lost health insurance from being out of work due to the storm can receive help also," says Public Information Officer, Glenn Allen.

The service reps will be at the United Community Bank on Tuesday, February 12 and Thursday, February 14 from 9 until 4 p.m. A copy of your homeowner's insurance policy, automobile insurance policy and driver's license is preferred.

If you are unable to make it in person, you can call the Consumer Services Hotline at: 1-800-656-2298. 

Phone lines are open Monday through Friday, from 8:00 a.m. to 6:00 p.m. 

For additional information consumers can visit the department website.

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