ATLANTA -- Some Atlanta residents might be surprised by information offered up in a guide compiled by Syracuse's The Post-Standard for readers traveling to the Final Four.
The guide provides tips on numerous topics, including what to expect in Atlanta regarding customer service, speech and driving around town.
As for customer service, the guide has this to say:
In New York, customer service is chop-chop fast. Everyone is fast. Life is fast. It's different in Atlanta. You're on "South time," not "North time." Customer service will get to you as soon as they can, meaning after they help the person in front of you, genuinely ask them how their day is, ask them how their life is, answer the phone, take a sip of water, answer the phone again, find a pen, smile and then finally get to you. They'll smile the entire time, so smile back. Restaurants do things the same way.
The guide has this to say regarding how we address one another in Atlanta:
In New York, we call people by their first name. Generally, not in Atlanta. Everyone is either Ma'am, a Sir, or Miss Maria, Mr. Andrew, Miss Sally, etc.
And as far as traffic in Atlanta, Syracuse readers learn in the guide:
Traffic sludge is a part of life in Atlanta. To figure out how much time you'll really need, double or triple your mileage to gauge your true time. If your hotel is 10 minutes from the Georgia Dome, give yourself 20-30 minutes in traffic. At least. And remember, this is the South. People are friendly. Drivers don't honk horns in the South. They 'tap' them, like a gentle nudge to get out of their way. They also let you in...when you realize you need to be four lanes over.
Read the full story from the Syracuse Post-Standard.