Customer vs. barista highlights Fla. viral video

Starbucks customer confronts barista

A viral video taken this week at a Coral Gables, Fla., Starbucks is catching fire nationally, showing a confrontation between a barista and an antagonistic customer who says he wasn't served because he is white and supports Donald Trump.

In the Twitter video, taken by Jorge de Cardenas, the customer is seen yelling at the barista, calling her 'trash' and yelling 'Trump, Trump! You lost!' -- all while demanding his money back from his purchase. As the barista refunds the customer, he once again refers to her as 'garbage' and 'plain trash.'

Another Starbucks employee can be seen confronting the customer -- who says he was discriminated against because he is white, and because he has a Trump sticker on his car. 

The second employee asks the customer not to yell at the first employee in that fashion. 

The customer threatens to 'punch out' the second employee before walking out.

Miami TV station WTVJ reached out to the customer, who they identified as David Sanguesa.  

Sanguesa says he became upset with the staff after he says he was refused service. 

"They refused to serve me coffee and it was very upsetting," he told WTVJ. "It was very upsetting, and we didn't get out money back, it escalated, i got upsset, shouldn't have got upset, I'm very sorry about that but that's it. Just a ridiculous thing that happened at Starbucks."

According to the Miami Herald, Sanguesa is threatening to sue Starbucks for discrimination and causing him to lose business. The Herald says Sanguesa is well known to local police agencies, and that over the years he has sent a number of angry emails, often directing his ire against President Obama, women, gays and Cuban Americans. 

Officials with Starbucks corporate offices sent a statement to WTVJ: "Embracing diversity and treating each other with respect and dignity is core to Starbucks values and something our partners take great pride in showing. We are committed to providing an inclusive, supportive and safe work environment for everyone."

 

(© 2017 WXIA)


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