Georgia's Dept. of Driver Services computer system down statewide

ATLANTA -- Georgia's Department of Driver Services computer system is down statewide, the agency reports.

On Saturday, the agency, which is responsible for issuing licenses and IDs to citizens, announced the outage on their Twitter page and apologized for the outage. They also posted the information on their homepage.

 

 

According to them, their systems stopped working early Saturday morning. Because of that, the DDS was unable to process any customer requests in their customer service centers. At this time, the department does not have an estimated time for when systems would be restored. 

11Alive reached out to the department for a statement, and they said any customers who couldn't be serviced today before the outage were issued an advance service ticket for Tuesday so they can receive priority service on that day, when offices reopen. An official recommended customers check the DDS website for updates and plan to visit offices later in the week due to the expected number of revisits on Tuesday.

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