ATLANTA – Patients at Peachtree Orthopedic are at risk following an unauthorized intrusion into the clinic’s computer system.
The clinic confirmed the intrusion happened on September 22, and is working closely with forensic experts and the FBI to investigate and address the situation, according to a statement.
An 11Alive viewer sent in a letter that was sent out to patients. The letter states there is evidence indicating that information such as patient names, home addresses, email addresses, and dates of birth was potentially taken. In some cases, the patient’s treatment code, prescription records, or social security number may also have been taken.
Patients of Peachtree Orthopedic Clinic prior to July 2014 may be affected. In a small number of cases, patients who visited Peachtree Orthopedic Clinic after July 2014 may also be affected.
The clinic will be reaching out directly to affected patients via mailed letters and is offering one year of free identity protection services, including credit monitoring, for affected individuals. Instructions for accessing free identity protection services will be included in the mailed letters.
“Patient care is at the center of our mission and we take seriously the confidentiality of the information we hold. Our investigation is in its early stages, but we felt it was important to communicate what we know at this time,” said Mike Butler, CEO. “We regret any anxiety or frustration that this causes our patients and are committed to supporting them.”
For patients with questions, the clinic has established a dedicated call center, which can be reached by calling (844) 801-5973 between 9 a.m. and 9 p.m. ET, Monday-Friday. The clinic also has information available on its website, including steps patients can take to safeguard their identity, at here.