Women told to leave store because of 'rowdy' kids

A store clerk was recorded on camera yelling at two women because their children were misbehaving inside the store. The women said they were forced out of the store after the clerk became visibly upset.

HOUSTON -- What happened inside King Dollar on Sunday was supposed to be a quick shopping trip with the kids, but for Monica Briones and Holly Montellano, two friends with four children each, the trip quickly turned sour.

In video that has now gone viral, their kids are heard in the background. The store clerk can also be heard asking for all of them to leave. But suddenly the clerk loses her temper and erupts in a loud scream.

"You do not treat your customers that way," Montellano said.

"I was getting scolded like I was a child," Briones said. "Spit was coming out, that was unprofessional." 

The clerk calls the mothers out for bringing that many kids to mess up her store.

"When she came around the last time, I thought she was going to physically assault me somehow," said Montellano. "That's when I told Holly, take the kids out." 

No one with the store wanted to talk on camera, but the store manager said the eight children were causing chaos inside and that the clerk had asked them to leave several times, but nothing happened.

A debate has erupted about whether the clerk handled the situation the right way. 

"The kids were tearing this store up," said Reesha Williams, a shopper who was in the store that day and witnessed the incident. "I think the clerk did what she was supposed to do." 

The two moms disagree and said their children weren't behaving any worse than others; they were young kids being kids.

"It didn't matter how many kids we had or how they were acting," Montellano said. "You could have said what you needed to say in a nice way." .

On Facebook, people are debating about who is right in the viral video.

"It was ridiculous, it was nothing that I'd ever had to experience," Briones said.

The mothers said they're taking their business and their kids elsewhere.

There are surveillance cameras inside the store, but the manager said the video is stored elsewhere and it was not released. The manager also said the store has been getting death threats.


To find out more about Facebook commenting please read the
Conversation Guidelines and FAQs

Leave a Comment