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Homeowner Waits Weeks for Water Leak Fix

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Posted By -  Bill Liss - Updated On:  2/8/2010 9:51:37 PM

ATLANTA -- Michael Low spotted water streaming down the gutter of his street, not far from the governor's mansion just before New Year's Day.

He said he wasted no time contacting Atlanta Watershed Management to come out and fix the problem.

"I came out and there was a leak in the sidewalk, so I thought it was a good idea to give them a call---to come out and fix it," Low said.

He said somebody came out, looked at the leak, and then left. But after January's big freeze, the leak got worse.

Low called again -- 10 times, he said.

"They voided one work order and gave me another and said someone would be out and someone actually came out and said it was a water main break. We'll be here tomorrow and fix it. That was the day before MLK weekend, so Monday was a holiday. The next day a truck came out and they said it's not a water main break, it's a sidewalk leak. I'm still waiting," he said.

So with thousands of gallons of water already wasted, 11Alive's Bill Liss contacted Atlanta Watershed Management.

"This has been going on for six weeks -- and two people from Watershed have come out, and each one said they were going to do something to try and get this leak stopped," Liss said. "But it seems to keep going and going and going and the problem is after 6 weeks nothing has happened."

Within an hour of Liss's call, Atlanta Watershed's heavy equipment arrived. Crews dug up the pipes and discovered the steady leak was coming from Low's property.

"The problem has been identified and the problem is mine," Low said.

Since the leak is coming from his property, Low will be responsible for fixing the pipes. He will get a credit on his water bill for the unused water.



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