ATLANTA - We've received complaints from viewers who say booters lie in wait, and then spring into action the moment a driver walks off the lot.

Cindy Fenton and Grady Fussell described such an experience to 11Alive's Commuter Dude, John Gerard. While parking at a Parking Company of America lot across from The Vortex on Peachtree Street in Midtown, they had problems using the electronic cashier at the parking lot.

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"Swiped our card, came up in valid," Cindy said. "Swiped the card again, came up invalid. Swiped again - invalid."

They came out from the comedy show that evening and found two boots on their car - one on the front and one on the rear, both on the drivers' side. Two boots for the price of one.

The attendant told them it would cost $75 to remove the boots. The pair said they had paid, but the machine was not working properly.

"The machine wouldn't take our money," Cindy said. "And he said, well you have to call the number on the machine. But there's no number on the machine!"

The attendant also handed her a $15 fine, which two days later jumped up to $50.

"So now, it's up to $125 just to go to The Vortex. Wow," she said.

Gerard tested the machine himself, and found a similar experience. It took more than three tries on his credit card for the machine to read the card and allow him to pay for the parking space.

Atlanta City Councilman Kwanza Hall recently introduced legislation calling for stricter regulations for booting companies in the city.

"We need to be able to give our citizens some form of accountability," Hall said.

Clear signage, machines that work - and how about reasonable amounts of time to pay fines before they start skyrocketing?

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