SHARECOMMENTMORE

ATLANTA -- Anyone who has ever emailed Commuter Dude has likely received a response by his efficient and enthusiastic producer, Eve Chen.

For three years, Eve has been Dude's communication point person, fielding viewer concerns and forwarding them on the the proper traffic jurisdictions.

Recently, Eve was offered an opportunity undertake a new challenge, by Gannett Corporation, 11Alive's parent company. She decided to take it, but had to fix one final problem before she left.