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Lyft passenger says she was stuck with more than $12K in medical bills after crash

Lyft’s insurer denied the passenger’s initial claim for medical bills because the Lyft driver was in a slightly different car.

Brendan Keefe

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A routine morning turned a woman's life upside down when she and her baby were injured in a crash as passengers in a Lyft in Decatur. Thousands of dollars in medical bills added up. 

Two years later, she still wants Lyft to be held accountable.